Declaration on accessibility for the Polestar Shop

e-mobilio GmbH is committed to digital accessibility. We want to ensure that our digital offerings - especially our website and mobile applications - are fully accessible to all people, including people with disabilities.

This accessibility statement applies to the Polestar Shop at polestar.e-mobilio.de.

Status of compatibility with the requirements

The store is currently largely compliant with the provisions of the Disability Equality Act (BGG) and the Barrier-free Information Technology Ordinance (BITV 2.0) for the implementation of Directive (EU) 2016/2102.

Content that is not accessible

In internal evaluations, it was found that problematic color contrasts can occur in some cases. This can make it difficult to read individual text elements, especially for people with visual impairments.

We are continuously working on optimizing these contrasts and reducing existing barriers.

Creation of this declaration

This declaration was created on June 5, 2025. The assessment is based on an internal evaluation.

Feedback and contact

Have you found barriers or would you like to provide information on digital accessibility? Then please contact us:

e-mobilio GmbH
Gisela-Stein-Str. 21
81671 Munich
Phone: 089/25555560
E-mail: info@e-mobilio.de

We will endeavor to reply to you within 14 days.

Enforcement procedure

If you do not receive a satisfactory response to your accessibility request, you can contact the relevant enforcement body:

State Office for Digitization, Broadband and Surveying
IT Service Center of the Free State of Bavaria
Enforcement and monitoring office for barrier-free information technology
St.-Martin-Straße 47
81541 Munich
E-mail: bitv@bayern.de
Internet: https://ldbv.bayern.de/digitalisierung/bitv/