Below you will find the privacy policy for our website. Under these links you will also find our data protection information for...

Privacy policy website

A. Detailed privacy policy

1 Scope and subject matter of the privacy policy

The purpose of this privacy policy is to provide information about what personal data we collect via our website and for what purpose we process it. Where links are provided to other websites, we have neither influence nor control over the linked content and the data protection provisions there. We recommend that you check the data protection declarations on the linked websites to determine whether and to what extent personal data is collected, processed, used or made accessible to third parties.

For reasons of better readability, the differentiated use of various language forms has been dispensed with. All personal designations apply equally to all genders male/female/diverse.


2 Important definitions and terms

First of all, you will find a selection of some legal definitions that may be helpful for you to understand the privacy policy. The full text of the General Data Protection Regulation (GDPR), including further definitions and definitions of terms, can befound at the followinglink.


Personal data:

Any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;

processing:

Any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;


Controller:

Designates the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law;

Recipient:

Means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing;

third parties:

This is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

3. contact details of the controller

e-mobilio GmbH
Gisela-Stein-Str. 21
81671 Munich

Phone: 089/25555560
E-Mail:info@e-mobilio.de


4. contact details of the data protection officer

Lutz Mönig, i.H. Pohl Consulting Team GmbH
E-mail:datenschutz@e-mobilio.de


5. log files

When you visit our website, we collect access data and store it in a log file. This access data also includes the IP address. In addition, the name of the website accessed, the file accessed, the date and time of access, the amount of data transferred and notification of successful access, the browser type and version, the operating system, the referrer URL (the previously visited page) and the requesting provider are stored in the log file.

Personal data
IP address;
Purpose of the data processing
 We collect the log file data, including the IP address, in order to ensure a smooth connection to the website and to enable users to use our website conveniently. The log file is also used to evaluate system security and stability and for administrative purposes.
Interest in data processing
 The log file data, including the IP address, is used solely for the technical and design optimization of the website and to secure our systems (e.g. in the event of an attack on our IT or a security incident). The data in the log file, including the IP address, cannot be used by us to establish a personal reference when our website is accessed.
Provider
Hetzner Online GmbH
Purpose of data processing
Hosting & support
Details/information on data protection
 Data protection (hetzner.com)
Duration of data storage
The log files, i.e. the IP address contained therein, are anonymized 2 days after collection (IP address removed) and automatically deleted 15 days after collection.
Legal basis
Art. 6 para. 1 f) GDPR
Provision prescribed or required
The provision of the aforementioned personal data is not required by law or contract. However, without the IP address, the service and functionality of the website is not guaranteed or restricted.

6. cookies

Cookies are small text files that enable us to make the use of our offers and our website more pleasant for users, e.g. by determining whether you have already visited an individual page of our website and thus to store information about your preferred activities on the website or to tailor our website to your individual interests. As soon as a user accesses our platform, a cookie is stored on the end device (laptop, tablet, smartphone or PC) of the respective user. Cookies that are not necessary for the provision of our website are only placed on your device with your consent. (Art. 6 para. 1 lit. a) GDPR).


Essential functions:

These providers are used to operate the website or certain functions thereof, for example to ensure security or to make an appointment with us. These providers are mandatory and cannot be deselected.

Name domain
Purpose of data processing
 Standard expiration time
EmoCookieConsent
 e-mobilio.de Saves the consent status 1 year

E-purchase advisor:

If you visit our website via an iFrame, only the following cookies are used, without processing personal data:

In release 1.0:
Name
domain
Purpose of data processing
Default expiration time
PHPSESSID
e-mobilio.de
Anonymous session ID of the application. Is only set when a session is started (e.g. when sending a share code).
 End of session
EmoActiveAdviceEWL and EmoBuyingAdviceStoreEWL
e-mobilio.de
Saves the last active anonymous purchase advice number.
 End of session
EmoWhiteNavigation
e-mobilio.de
Saves the last active page of the anonymous purchase advice to ensure navigation.
 End of session

In Release 2.0:
Name
Domain
Purpose of data processing
Standard expiry time
PHPSESSID
e-mobilio.de
Anonymous session ID of the application. Is only set when a session is started (e.g. when sending a share code).
 End of session
Wl2ActiveAdvice
e-mobilio.de
Saves the anonymous shopping cart ID for displaying the shopping cart content
 End of session
Wl2AdviceStore
e-mobilio.de
Saves up to 5 shopping cart IDs to display the contents of the shopping cart (if multiple instances are used for browsing).
 End of session


Please note that all these cookies are so-called "technically necessary session cookies", which are covered by the exception of § 25 (1) No. 2 TTDSG.


Marketing:

We use these providers for our marketing, in particular for so-called "tracking" (tracking of registrations) and measuring the success of our advertisements. The associated reach measurement is the visitor action evaluation by analyzing user behavior in relation to the determination of certain user actions and measuring the effectiveness of online advertising. The number of visitors who have reached websites or apps by clicking on advertisements, for example, is measured. In addition, the rate of users who perform a specific action (e.g. registering for the newsletter, ordering goods) can be measured.

Name
domain
Purpose of data processing
Standard expiration time
_hssc
e-mobilio.de
It is used to determine whether the HubSpot software needs to increase the session count and timestamps in the __hstc cookie.
30 minutes
_ga_D25QNCMJTC
e-mobilio.de
Recognize users on this website and merge data from previous visits
2 years
_ga
e-mobilio.de
Recognize returning users on this website and merge data from previous visits.
2 years
_gid
.e-mobilio.de
To store and count page views.
1 day
_ga_7VCWTSDGZH
.e-mobilio.de
Recognize users on this website and merge data from previous visits
2 years
_hstc
.e-mobilio.de
The main cookie for visitor tracking.
6 months
hubspotutk
.e-mobilio.de
This cookie tracks the identity of a visitor. This cookie is transferred to the HubSpot software when a form is submitted and is used when contacts are duplicated.
6 months
_fbp
.e-mobilio.de
If the Meta Pixel is installed on a website and the pixel uses first-party cookies, the pixel automatically stores a unique identifier in an _fbp cookie for the website domain, if one does not already exist.
3 months
_hssrc
.e-mobilio.de
Whenever the HubSpot software changes the session cookie, this cookie is also set. This is used to determine whether the visitor has restarted the browser.
session
_lfa
.e-mobilio.de
Used in connection with account-based marketing (ABM). The cookie registers data such as IP addresses, time spent on the website and page requests for the visit. This is used for retargeting multiple users rooting from the same IP addresses. ABM usually facilitates B2B marketing purposes.
1 year
_gcl_au
.e-mobilio.de
Contains a randomly generated user ID.
90 days
NID
.google.com
These cookies store your preferred settings and other information
6 months
OGPC
.google.com
These cookies are used by Google to store user settings and information when displaying Google map pages.
1 month
SOCS
.google.com
Used to store the user's cookie choices.
13 months
CONSENT
.google.com
Used to store the user's cookie choices.
2 years
AEC
.google.com
These cookies prevent malicious websites from acting without the user's knowledge and pretending to be that user.
6 months
stg_last_interaction
.piwikpro.com
365 days
stg_returning_visitor
.piwikpro.com
365 days
stg_traffic_source_priority
.piwikpro.com
30 minutes
_pk_id.*
.piwikpro.com
393 days
_pk_ses.*
.piwikpro.de
30 minutes, 14 seconds
stl_debug
.piwikpro.de
Session duration
stg_externalReferrer
.piwikpro.com
Session duration
stg_utm_campaign
.piwikpro.com
Session duration
_hjSessionUser_{site_id}
.hotjar.com
365 days
_hjHasCachedUserAttributes
.hotjar.com
Session duration
_hjUserAttributesHash
.hotjar.com
Validity period of 2 minutes, extended every 30 seconds
_hjSession_{site_id}
.hotjar.com
30 minutes duration, extended with user activity
_hjCookieTest
.hotjar.com
Less than 100 ms duration, cookie expiration time set to session duration
_hjLocalStorageTest
.hotjar.com
Under 100 ms duration
_hjSessionStorageTest
.hotjar.com
Less than 100 ms duration
_hjTLDTest
.hotjar.com
Session duration
_hjClosedSurveyInvites
.hotjar.com
365 days
_hjDonePolls
.hotjar.com
365 days
_hjMinimizedPolls
.hotjar.com
365 days
_hjShownFeedbackMessage
.hotjar.com
one day

7. web and user analysis

So-called tracking and web analysis tools are used on our website. This describes the collection of access data on our website and the evaluation of the behavior of our visitors for the purpose of optimizing our offer. These tools can be used to investigate how and from where visitors come to our site, which areas of a website are visited particularly often and how often and for how long which subpages and categories are viewed. We can also determine which search terms and websites the user has entered and evaluate how many users visit our pages overall and which information or offers are most in demand. The aim is to use the knowledge gained from this to make our offers and our website more user-friendly. Statistical analysis of the usage profiles allows us to derive statements about the functionality and success of our websites and functions, such as answers to questions about how often information pages on certain product groups were accessed or how many visitors clicked on certain offers. With the help of tracking tools, we can tailor our offering more specifically to our customers, visitors and interested parties.

Personal data
IP address;
Purpose of the data processing
Tracking tools can be used to evaluate the behavior of website visitors and analyze their interests. We create a pseudonymous user profile for this purpose.
Recipients
We do not pass on your data to third parties. However, in the area of web and user analysis, we work together with professional service providers who compile user statistics on our behalf. The basis of this contractual relationship is, among other things, the obligation of the providers to have taken special precautions to protect your data and to process all personal data only in accordance with our instructions (Art. 28 GDPR).
Provider
Google Analytics
Purpose of the data processing
Website and analysis tool
Details/information on data protection
Data protection (Google Analytics)/ You can find more information about how Google processes your data at: https://business.safety.google/privacy/
Duration of data storage
Further details about the providers, how web tracking works and information about the technologies used in these tracking tools, the storage duration of the cookies used and information can be found underpoint 6 Cookies. You can also withdraw your consent at any time and change your cookie settings for our website.
Legal basis
Art. 6 para. 1 a) GDPR
Provision prescribed or required
The provision of the aforementioned personal data is neither required by law nor by contract.

When using ADAC e-Charge Home:

Provider
Hotjar
Purpose of data processing
Website and analysis tool
Details/information on data protection
Duration of data storage
Further details about the providers, how web tracking works and information about the technologies used in these tracking tools, the storage duration of the cookies used and information can be found underpoint 6 Cookies. You can also withdraw your consent at any time and change your cookie settings for our website.
Legal basis
Art. 6 para. 1 a) GDPR
Provision prescribed or required
The provision of the aforementioned personal data is neither required by law nor by contract.

Provider
Piwik Pro
Purpose of the data processing
Website and analysis tool
Details/information on data protection
Duration of data storage
Further details about the providers, how web tracking works and information about the technologies used in these tracking tools, the storage duration of the cookies used and information can be found under point 6 Cookies. You can also withdraw your consent at any time and change your cookie settings for our website.
Legal basis
Art. 6 para. 1 a) GDPR
Provision prescribed or required
The provision of the aforementioned personal data is neither required by law nor by contract.

Data processing when booking a product or service from ADAC e-Charge Home

In addition to the partner reference, we transmit your name and postal address to ADAC SE, Hansastr. 19, 80686 Munich, Germany. ADAC SE also uses this data to send you interest-based advertising. The legal basis for this is Art. 6 Para. 1 f) GDPR.

For ADAC customers who wish to purchase products or services at the URL: https://www.adac.wallbox-kaufen.shop, a separate data protection information applies in addition to the general data protection information for customers and interested parties (see above), which can be viewedhere.


8. plugins and embedded functions

We incorporate functional and content elements into our online offering that are obtained from the servers of their respective providers (hereinafter referred to as "third-party providers"). These may be, for example, graphics, videos or social media buttons and posts (hereinafter uniformly referred to as "content").

The integration always requires that the third-party providers of this content process the IP address of the user, as they would not be able to send the content to their browser without the IP address. The IP address is therefore required to display this content or function. We endeavor to only use content whose respective providers only use the IP address to deliver the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. Pixel tags can be used to analyze information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offer, as well as being linked to such information from other sources.

Provider
Service provider
Service information
Google LLC
ReCaptcha
Privacy Policy (Google)/ For more information about how Google processes your data, please visit: https://business.safety.google/privacy/
Google LLC
YouTube

Legal basis: Art. 6 para. 1 a) GDPR
Please note that in the event of interaction via the aforementioned media, data may also be processed outside the European Union, whereby the providers have undertaken to comply with EU data protection standards. If necessary, further data processing operations may be triggered by the aforementioned providers after the start of a content, over which we have no influence.

Furthermore, user data is generally processed for market research and advertising purposes. For example, usage profiles can be created from the usage behavior and the resulting interests of the users. The usage profiles can in turn be used, for example, to place advertisements inside and outside the platforms that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the user's computer, in which the user's usage behavior and interests are stored. Furthermore, data can also be stored in the user profiles independently of the devices used by the users (especially if the users are members of the respective platforms and are logged in to them).


9. marketing/advertising

Our website uses online marketing tools. To display ads that are relevant to users, to improve campaign performance reports or to prevent a user from seeing the same ads more than once. A cookie ID is used to record which ads are shown in which browser and can thus prevent them from being shown more than once. In addition, cookie IDs can be used to record so-called conversions that are related to ad requests. This is the case, for example, when a user sees an ad and later visits the advertiser's website with the same browser and buys something there.

Due to the marketing tools used, your browser automatically establishes a direct connection with the server of our service providers. We have no influence on the scope and further use of the data collected through the use of these tools and therefore inform you according to our level of knowledge: If you are registered with a service, the service provider can assign the visit to your account. Even if you are not registered or have not logged in, there is a possibility that the provider will find out your IP address and store it.

Provider Service Service information
Google LLC Google Double Click/ Floodlight, Dynamic Remarketing Data protection (Google)/ You can find more information about how Google processes your data at: https://business.safety.google/privacy/
Meta Inc. Facebook Custom Audience Data protection (Meta)


Legal basis: Art. 6 para. 1 a) GDPR

Please note that in the event of interaction via the aforementioned media, data may also be processed outside the European Union, whereby the providers have undertaken to comply with EU data protection standards. If necessary, further data processing operations may be triggered by the aforementioned providers after the start of a content, over which we have no influence.

Furthermore, user data is generally processed for market research and advertising purposes. For example, usage profiles can be created from the usage behavior and the resulting interests of the users. The usage profiles can in turn be used, for example, to place advertisements inside and outside the platforms that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the user's computer, in which the user's usage behavior and interests are stored. Furthermore, data may also be stored in the user profiles independently of the devices used by the users (in particular if the users are members of the respective platforms and are logged in to them).


10. making appointments with the sales team

Personal data First name, last name, e-mail address
Purpose of the data processing We use a portal on our website provided by the service provider Hubspot to coordinate appointments with you.
Provider HubSpot Inc.
service Hubspot
About Hubspot Data protection (Hubspot)
Duration of data storage Your personal data can be deleted at any time by sending a message to the above-mentioned address of the controller. After the agreed date, your data will be blocked with regard to tax and commercial law retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by us.
Legal basis In principle, we do not require any personal data to respond to inquiries. The legal basis is Art. 6 para. 1 lit. a) GDPR. If you are already a customer or contractual partner, the data processing is based on Art. 6 para. 1 lit. b) GDPR.
Provision prescribed or required The provision of the aforementioned personal data is neither legally nor contractually required. However, it is not possible to process your request without this information.

11. purchase advice

Personal data Desired vehicle, title, first name, surname, e-mail, telephone number, street & house number, zip code, city,
Purpose of the data processing The purpose of the processing is our purchase advice - from the e-car to the charging station to the charging tariff, installation and support service. You can adjust the selected products and services at any time and thus configure an optimal electric mobility package.
Duration of data storage Your data can be deleted at any time by sending a message to the above address of the controller. After the purchase consultation has been fully processed, your data will be blocked with regard to retention periods under tax and commercial law and deleted after these periods have expired, unless you have expressly consented to further use of your data or we have reserved the right to further use of your data as permitted by law.
Legal basis In principle, we do not require any personal data to respond to inquiries. The legal basis is Art. 6 para. 1 lit. a) GDPR. If you are already a customer or contractual partner, the data processing is based on Art. 6 para. 1 lit. b) GDPR.
Provision prescribed or required The provision of the aforementioned personal data is neither legally nor contractually required. However, it is not possible to process your request without this information.

12. newsletter

Personal data E-mail, title, first name, surname
Purpose of the data processing We send newsletters, emails and other electronic notifications (hereinafter referred to as "newsletters"), if necessary using appropriate service providers, only with the consent of the recipient or legal permission. If the contents of the newsletter are specifically described when registering for the newsletter, they are decisive for the user's consent. Otherwise, our newsletters contain information about our services and us.
Duration of data storage We may store the unsubscribed email addresses for up to three years on the basis of our legitimate interests before deleting them in order to be able to prove that consent was previously given. The processing of this data is limited to the purpose of a possible defense against claims. An individual request for erasure is possible at any time, provided that the former existence of consent is confirmed at the same time. In the event of obligations to permanently observe objections, we reserve the right to store the e-mail address in a block list solely for this purpose.
Legal basis Registration for our newsletter is always carried out in a so-called double opt-in procedure. This means that after registering, you will receive an email asking you to confirm your registration. This confirmation is necessary so that no one can register with other people's email addresses.
Provision prescribed or required The provision of the aforementioned personal data is neither legally nor contractually required. However, it is not possible to send the newsletter without this information.

13. contact form

Personal data Mandatory fields: Title, first name, surname, e-mail, zip code, company
Optional: Telephone numbers, street & house no., city, your function
Purpose of data processing We require the personal data described above in order to contact you.
Duration of data storage We may store the unsubscribed e-mail addresses for up to three years on the basis of our legitimate interests before deleting them in order to be able to prove that consent was previously given. The processing of this data is limited to the purpose of a possible defense against claims. An individual request for erasure is possible at any time, provided that the former existence of consent is confirmed at the same time. In the event of obligations to permanently observe objections, we reserve the right to store the e-mail address in a block list solely for this purpose.
Legal basis In principle, we do not require any personal data to respond to inquiries. The legal basis is Art. 6 para. 1 lit. a) GDPR. If you are already a customer or contractual partner, the data processing is based on Art. 6 para. 1 lit. b) GDPR.
Provision prescribed or required The provision of the aforementioned personal data is neither legally nor contractually required. However, it is not possible to process your request without this information.

14. social networks

We operate websites on several online platforms and social networks in order to interact with potential or existing customers, to exchange information with interested parties and users, or to advertise offers and services.

We operate our websites in so-called joint responsibility (under data protection law) with the providers. We process data that you share or publish directly via the online platforms and networks (e.g. via comment and chat functions) as the controller in order to interact with you in this regard or to exchange information with you. As part of this interaction, we may also receive statistical data on the use of our "channels and fan pages" from the platform operators. This includes, for example, information about interactions, likes, comments or summarized information and statistics (e.g. IP address; origin of followers) that help us to learn about interactions with our site. The legal basis for data processing in our area of responsibility is Art. 6 para. 1 sentence 1 lit. f) GDPR.

However, the providers mentioned also process data under their own responsibility. We have no influence on data that is processed by the provider under its own responsibility in accordance with its own terms of use and data protection. We would like to point out that when you access the aforementioned providers, further data (e.g. from your usage and "surfing behavior") may be collected and, if necessary, transmitted to the provider. Please also note that in the event of interaction via the aforementioned media, data may also be processed outside the European Union. Furthermore, user data is generally processed for market research and advertising purposes. For example, usage profiles can be created from the usage behavior and the resulting interests of the users. The usage profiles can in turn be used, for example, to place advertisements inside and outside the platforms that presumably correspond to the interests of the users. You can find more information on this in the data protection information of the respective providers. If we have personal data about you in connection with the use of the online platforms and networks, please address your concerns to us. If you also wish to assert rights against a specific provider, please contact the respective provider.

Provider Platform Information about
Meta Inc. Facebook Data protection (Meta)
Meta Inc. Instagram Data protection (Instagram)
LinkedIn Inc. LinkedIn Privacy policy (LinkedIn)

15. surveys

We use the "Typeform" feedback form for surveys. This enables us to provide you with a simple and voluntary feedback option.

The personal data that is processed in the process is the e-mail address as mandatory information. In addition, Typeform collects the following personal data with the help of cookies: Information about the end device (IP address, device information, operating system, browser settings). Furthermore, usage data is collected, such as the date and time when the feedback form was used. Typeform requires this data to ensure that the feedback form is displayed and functions properly.

You can find out more about the data processed through the use of Typeform in the privacy policy athttps://admin.typeform.com/to/dwk6gt?typeform-source=www.adsimple.de.

The recipient of the data is the service provider and host of the feedback form is TYPEFORM SL, C/Bac de Roda, 163 (Local), 08018 Barcelona, Spain. The service provider acts as a processor for us.

The legal basis for this processing is your consent in accordance with Art. 6 para. 1 lit. a GDPR. You can withdraw your consent to the processing of your personal data at any time by sending an email to datenschutz@e-mobilio.de.

Your data will be processed for as long as the corresponding consent is available. The declaration of revocation does not affect the legality of the processing carried out so far.


16 Fonts

This site uses so-called web fonts for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to the servers. We have set the fonts so that no connection to Adobe servers is established. The use of web fonts is in the interest of a uniform and appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If your browser does not support web fonts, a standard font will be used by your computer.

Provider Service provider Service information
Google LCC
Google Fonts
Data protection (Google)/ You can find more information about how Google processes your data at: https://business.safety.google/privacy/

17 Data security

We maintain up-to-date technical measures to ensure data security, in particular to protect your personal data from risks during data transmission and from third parties gaining knowledge of it. These are continuously adapted and reviewed in line with the current state of the art. To ensure the confidentiality and integrity of the data you enter on our website, this data is transmitted via "https" and Transport Layer Security (TLS).

B.Your rights

You have the right to request confirmation from us at any time as to whether we are processing your personal data and the right to information about this personal data. In addition, you have the right to rectification, erasure and restriction of data processing, as well as the right to object to the processing of your personal data at any time, to withdraw your consent to data processing at any time or to request data portability.

Please send all requests for information, requests for information, revocations or objections to data processing by e-mail to datenschutz@e-mobilio.de. You also have the right to lodge a complaint with a supervisory authority in the event of data protection violations.