akf servicelease & e‑mobilio:
Efficient solutions for greater customer satisfaction




In its collaboration with e-mobilio, akf servicelease not only focuses on supporting its own vehicle fleets, but also offers its customers the innovative services of e-mobilio. This partnership makes it possible to utilise the advantages of electromobility efficiently and contribute to reducing CO2 emissions.




100%


digitalised consulting
and fulfilment processes



in billable
home charging solutions


Situation

Situation: No scalable solution for the efficient billing of charging costs

akf servicelease's customers are increasingly faced with the need to make their mobility solutions more environmentally friendly while ensuring efficiency and cost-effectiveness. The transition to electrified company fleets is an essential step to fulfil these requirements.

akf servicelease's customers expect the installation of a suitable charging infrastructure and the efficient billing of charging processes - without being overburdened and slowed down by high administrative costs and manual processes.


Challenge

Challenge: Compatibility between charging stations and billing backend system

akf servicelease GmbH has set the goal of digitalising its processes and reducing administrative expenses as well as implementing the topic of charging infrastructure in an even more user-friendly way - not only for their customers, but also for their own company.

When it comes to fleet electrification, it is particularly important to be able to upgrade existing charging infrastructure, for example at employees' homes, so that it can be easily integrated into an overall system. To do this, akf servicelease needs a compatible, scalable billing solution that enables e-mobility to be easily integrated into existing workflows.


Our solution

Our solution: billing backend system & employee portal

The e-mobilio billing backend system and the app enable akf servicelease to transparently manage and easily bill all charging processes – whether on site or at employees' homes. akf uses these tools for its own vehicle fleet and to support its customers in the transition to electromobility. In doing so, akf servicelease benefits from e-mobilio's comprehensive advice and support in the installation of charging infrastructures, both in companies and in private households.

The app we provide also offers akf servicelease and its customers access to a Europe-wide network of over 600,000 charging stations.

At the same time, akf servicelease and its fleet customers have been able to digitalise and automate many previously manual processes by using the e-mobilio employee portal. With the help of AI-based advice and a comprehensive range of services, employees can put together their own personalised e-mobility package via the e-mobilio self-service portal. This includes the selection of an electric company car and a suitable home charging station, including installation – tailored to the car and wallbox policy of the respective company – as well as many other services relating to charging at home, on site and on the move.

In this way, akf servicelease can efficiently utilise the advantages of electromobility and contribute to reducing CO2 emissions.




„Previously, it was not possible for us to upgrade an existing charging infrastructure so that it could be billed via the existing system. The solutions from e-mobilio offer us this service. This allows us to implement the topic of charging infrastructure in an even more customer-friendly way, as company cars can now be charged and billed at home without any problems.“

Tetyana Schreiber, Consultant Electromobility, akf servicelease GmbH


Success

Success: Better results, higher employee satisfaction

The partnership between e-mobilio and akf servicelease has achieved significant success. Thanks to the e-mobilio employee portal, akf servicelease has been able to digitise and automate all key manual processes, which has led to a considerable reduction in the administrative workload for fleet management and a significant increase in efficiency.

The automated processes have not only reduced the workload, but also improved the accuracy and reliability of the results. Fleet customers benefit from a holistic e-mobility offer that is tailored to their specific needs.

By using the e-mobilio billing backend system, charging processes can now be handled seamlessly and conveniently both on the road and at home. As a result, the number of charging stations that can be billed at employees' homes has increased tenfold, minimising the need to replace already installed home charging stations.



Would you like to switch to sustainable mobility as well or do you need support with fleet management for your e-fleet?


We look forward to supporting you with your endeavours. Arrange an appointment with one of our colleagues today.





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